How To Fix CE-107867-9 PS5 Error Code

Like any major tech release, Sony’s PlayStation 5 console faces its share of problems. Users encounter error code CE-107867-9 with a message stating: “Something went wrong” during game downloads or file transfers. If your PS5 games aren’t downloading or copying, follow these steps for resolution.

Fixing PS5 Error Code CE-107867-9: Issues with Downloading or Copying Games

Since the PS5 was released, resolving system errors like CE-107867-9 is challenging. Sony will eventually compile a comprehensive list of PS5 error codes, but in the meantime, user feedback is invaluable.

To address error CE-107867-9 on the PS5, choose “Try Again” to resume the download or file transfer from where it stopped. If this doesn’t work, try restarting your PS5 and the router or modem it connects to.

CE-107867-9 Indicates a Problem with Downloading or Copying Files.

The CE-107867-9 error appeared on the PlayStation 5 during the download of Spider-Man: Miles Morales. This issue occurred partway through, but the download finished successfully after selecting the “Try Again” option.

The current PSN Service Status indicates an unusually high demand for PlayStation services, which could be contributing to the problem.

If you encounter the CE-107867-9 error during downloads, you won’t need to restart the process from scratch. Restarting could be frustrating, especially with slow PS5 download speeds.

Fortunately, Astro’s Playroom comes pre-installed on all PS5 consoles, providing entertainment while initial downloads are underway.

While the PlayStation 5 launch has been smooth for most users, a significant issue has already rendered the console of YouTube reviewer ACG inoperable. Some minor problems, such as internal server errors and the CE-107891-6 error, are also emerging.

As early PS5 users hope to avoid these issues, Xbox owners add to their troubles by intentionally blowing vape smoke into Series X consoles.

Common Causes of the CE-107867-9 Error

The CE-107867-9 error on the PS5 typically arises while downloading or copying files. This error often signals an interruption or failure in the data transfer process. Common causes include:

• Network instability.
• Disrupting the connection between your console and PlayStation servers.
• Issues with the PSN service.

If the servers are experiencing high traffic, as noted in some recent service status updates, this can also contribute to the error.

Another possible cause is related to console hardware or software issues. Sometimes, corrupted data or system bugs can interfere with download operations.

Temporary glitches in the PS5’s firmware or conflicts between system updates and ongoing downloads might also trigger this error.

Additionally, problems with the storage device, such as insufficient space or file system errors, could impact the ability to download or copy games. Addressing these underlying issues involves troubleshooting steps to ensure a smooth gaming experience.

Additional Troubleshooting Tips

If you encounter the CE-107867-9 error, you can take several additional troubleshooting steps to resolve the issue. First, ensure that your console is not overheating.

Overheating can cause performance issues and disrupt downloads. Make sure your PS5 is in a well-ventilated area and free from dust or obstructions.

Next, check your network settings and connections. Restart your router and modem to refresh your internet connection. Additionally, verify that your network settings on the PS5 are correct. Adjusting DNS settings or switching to a different network helps alleviate download issues.

It’s also a good idea to check for ongoing service disruptions on PlayStation Network. Visit the PlayStation Network status page for updates on any potential outages or maintenance affecting your ability to download or copy files. Consider clearing the console’s cache by powering it off entirely and unplugging it for a few minutes before restarting. 

Preventing Future Download Issues

Maintaining a stable connection and updating your PS5 system is crucial. Ensure that your internet connection is reliable. Consider a wired internet connection instead of Wi-Fi, which can provide a more stable and faster data transfer rate.

Regularly check and install PS5 system updates, as they usually include bug fixes and improvements to system stability.

Additionally, managing your console’s storage can prevent potential download issues. Regularly check and free up space on your PS5’s hard drive to avoid running out of storage during downloads.

Keeping your console and storage devices clean can also help maintain optimal performance. Lastly, if you notice persistent issues despite these precautions, consider using the PS5’s built-in diagnostic tools or seeking support from PlayStation’s customer service to address any hardware or software problems affecting your console.